Diamond Sands Resort - Mermaid Beach

2320 Gold Coast Highway, Mermaid Beach, Australia  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Diamond Sands Resort - Mermaid Beach

Paid Wi-Fi

Parking

On-site parking

24-hour

24-hour reception

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Heated swimming pool

Air conditioning

Air conditioning in public areas

Facilities for kids

Game room

Children's pool

Paid cribs/ Baby cots (on request)

Shuttle

Paid airport shuttle

Overview

Diamond Sands Resort offers a tranquil accommodation in a tourist area of Mermaid Beach.

This hotel is about 2.4 km away from Jupiters Casino. The city center lies within 1 km from the venue.

A mall and shops are also set close by.

Coolangatta/Gold Coast airport is 20 minutes' drive away from Diamond Sands Resort.

Rooms

Non-smoking rooms at Diamond Sands Resort are equipped with a laptop safe, television, a seating area, a personal computer and ironing facilities. Staying at Diamond Sands Resort guests can enjoy the garden. For more comfort a shower, a make-up mirror and dressing gowns are provided.

Eat & Drink

In the morning a buffet breakfast is served at the terrace. Jungle Sushi and Mandarin Court serve Japanese and Chinese dishes and lie a 5-minute walk from Diamond Sands Resort.

Services

Car and bicycle rental services are also provided.

Relax

Diamond Sands Resort indulges guests with a courtyard, barbeque grills and a swimming pool as well as a spa area, a solarium and a hot tub.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   35.

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Facilities

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • On-site parking
  • Safe deposit box
  • Limited time reception
  • Express check-in/ -out
  • Front desk
  • No pets allowed
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • No elevators
  • Currency exchange
  • Coffee shop
  • Vending machines
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Billiards/ Pool tables

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services

Dining facilities

  • Breakfast
  • Restaurant
  • Bar/ Lounge area
  • Lunch
  • Dinner
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • LCD projector
  • Public address system
  • Computer rental
  • Fax/Photocopying
  • Flip chart

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Paid babysitting/ Child services
  • Children's pool
  • Game room

Leisure facilities

  • Heated swimming pool
  • Outdoor swimming pool
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi

Room facilities

  • In-room air conditioning
  • Heating
  • In-room safe
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • Electronic door locks
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Washing machine

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave
  • Dishwasher
  • Cooking hob
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding

Media

  • Cable/ Satellite television
  • Telephone

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 3 years
Extra bed AUD 6
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
Show big map »

Hotel Address:

2320 Gold Coast Highway, Mermaid Beach, Australia

Get directions
City Center
  • Mermaid Beach
    400 m
Airports
  • Coolangatta/Gold Coast (OOL)
    14.2 km
  • Brisbane International (BNE)
    79.9 km
Restaurants
  • Jungle Sushi (cuisine: Japanese)
    240 m
  • Mandarin Court (cuisine: Chinese)
    290 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    35

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Two-Bedroom Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|2 Bedroom

Three-Bedroom Room
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|3 Bedroom

Diamond Sands Resort photos Room
One-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Washing machine
  • Toilet
  • Bedding:Sofa
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Room Description:

APARTMENT ONE BEDROOM

Diamond Sands Resort photos Room
Two-Bedroom Apartment
  • Max occupancy:

    5 persons

  • Bed type:

    1 Queen-size bed and 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Washing machine
  • Toilet
  • Bedding:Sofa
  • Dining:Dining area
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Room Description:

This apartment has a queen-size bed and 2 single beds.

Diamond Sands Resort photos Room
Three-Bedroom Apartment
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 1 Queen-size bed and 4 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Washing machine
  • Toilet
  • Dining:Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Room Description:

This apartment has a queen-size bed and 4 single beds.

Diamond Sands Resort photos Room
Spacious One-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Washing machine
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Sofa
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Room Description:

This spacious, self-contained apartment features a full kitchen and laundry facilities. Please note that the rates are based on 2 guests. There is no capacity for additional guests.

Diamond Sands Resort Location

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  • Hotels nearby
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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

  • City Center500 m

Local attractions

  • Essence of Living Yoga and Pilates Studio1.6 km
    Shop 3 52 Peerless Ave
  • Kurrawa Beach2.6 km
    Broadbeach, QueenslandAustralia
  • Queensland Korean War Memorial3.0 km
    Coast Highway, Cascade Gardens
  • Pacific Fair Shopping Centre1.9 km
    Hooker Boulevard
  • The Oasis Shopping Centre2.6 km
    Victoria Avenue

Near the hotel

  • Putt Putt Golf1.0 km
    2492 Gold Coast Highway

    Restaurants nearby

    • Jungle Sushi240 m

      Address: 8/2375 Gold Coast Highway

      84% likes this, based on 21 reviews
      Cuisine: Japanese

    • Jimmy's Kitchen300 m

      Address: 2378 Gold Coast Highway
      Phone: 0755725622

      74% likes this, based on 31 reviews
      Cuisine: Chinese

    • Tokiya370 m

      Address: 2396 Gold Coast Hwy

      82% likes this, based on 11 reviews
      Cuisine: French, Japanese

    • Mandarin Court290 m

      Address: 2374 Gold Coast Hwy
      Phone: (07) 5572 3333

      50% likes this, based on 66 reviews
      Cuisine: Chinese

    • Baan Pong Thai300 m

      Address: 2376 Gold Coast Highway
      Phone: (07) 5572 3441

      80% likes this, based on 7 reviews
      Cuisine: Thai, Asian

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      35

    Hotel Awards

    AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge

    Cities nearby
    • Burleigh Heads hotels - 5 km
    • Miami hotels - 3 km
    • Broadbeach hotels - 2 km
    • Gold Coast hotels - 5 km
    • Main Beach hotels - 9 km
    • Surfers Paradise hotels - 5 km
    • Benowa hotels - 6 km
    • Labrador hotels - 12 km
    • Biggera Waters hotels - 13 km
    • Palm Beach hotels - 9 km

    Diamond Sands Resort Reviews

    Guest reviews are submitted by our customers after their stay at Diamond Sands Resort

    Average guest rating

    8.0out of 10
    Fabulous
    Based on 54 reviews

    Guest reviews

    • Group of friends
      10.0

      The unit we stayed in was magnificent and very affordable. The staff were very courteous and we have a great view of the pool.

      i enjoyed everything about diamond sands resort. thank you for having us.

    • Couple
      4.6

      location.

      I wasn't impressed with the diamond sands resort. We arrived at 4pm and no one was at reception to greet us. We had to use the phone outside to call an after hours service and we had to obtain our room keys and information from a pincoded safe. There were numerous amounts of other bookings information and room keys in the safe not only ours. Also, we had an incident where I tried to walk around the glass table in the middle of the room, I was unable to move around it freely as it was too close to the lounge. I attempted to move it and as I did, the glass table top slid off and smashed. It was only held in place by four buffers (used to prevent furniture from scratching floors) and 2 of them weren't even attached to the table. I contacted reception, which transferred me to the after hours service. They said they understood and to just call the main reception after 9am the next day. When I did, the man at reception was rude and argued with me that in the 4 years the table had been there, there had been no other incidents and no one had ever moved it. Then told me I had to pay $120.00 just for the glass. I was not happy with this and didn't have that much money. I told him this and he said he would accept a hundred dollars. So I had to pay. Before we left we checked the room and information. The information envelope also stated we had to wash and put away all dishes or we would have $50.00 deducted from our credit card. I do not believe this is acceptable as it appears that they do not have their cleaners re-wash dishes after customers have stayed. Which is unhygenic and unsanitary. When I went to check out, the man at reception did not greet me, only asked if he could help me in a short and cold voice, then told me I owed the $100. I paid by credit card. He said thanks and handed me a receipt. This man did no further communicating and was generally unwelcoming.

    • Group of friends
      10.0

      I liked everything about the Resort expecially the gounds and the Pool and Spa Area. The rooms were spacious and beautifully decorated.Would consider staying at this Resort when I come down to the Coast. Thanking you.Cheryle Tucker

    • Family with children
      5.4

      the rooms are in need of major renos we stayed in 91 there was patchings on the, walls rust in bathrooms,showers,kitchen areas. the windows are are filthy. the shower and the back sliding doors both fell off there tracks.

    • Family with children
      7.0

      The location of our townhouse was great. We had the BBQ area and pool right outside. The interior design was also lovely.

      $350 is probably a little much for one night for a family.

    • Group of friends
      9.4

      The pool area & the atmosphere. I felt very relaxed there.

    • Group of friends
      6.2

      The pool and the the unit faced the pool area.

      Our apartment had the bottom part of the wall starting to rot.

    • Couple
      8.8

      handy to the beach, shopping etc. easy to keep an eye on the kids. awesome pool and surrounding gardens.

    • Family with children
      10.0

      on the internet

      when people parked in our space and there was no face to face contact to get this sorted out

    • Older travelers
      9.2

      Ease of access, good facilities with large rooms and en suite to both bedrooms. Good security to apartments.

      Nothing given the pricing of the facility.

    • Family with children
      7.4

      Nothing out of the ordinary. Comfortable suited or needs very well

    • Family with children
      10.0

      spacious accomodatiion and pool spa facility excellentt

    • Family with children
      10.0

      It was very clean & comfortable! As a hardworking mum of three grown up children, it was really nice and relaxing! Beautiful clean beds & towels! Nice clean bathrooms! Really a treat for me and my family! Everything we needed as far as kitchen and utensils etc! Lovely ! Would highly recommend there, staff very pleasant!

    • Couple
      4.6

      I like that it was cheap, but you defintaley get the idea of cheap when you stay there.

      I found the manager of the hotel quite rude and lazy. They definatley were not friendly when arriving and leaving. I found the bathrooms looked like they have not been cleaned. Including the floor of the hotel as well.

    • Older travelers
      8.2

      Diamont Sands Resort is recomendable. Appartment 16 is perfect. Dislike. Where I accept all conditions set out by Diamond Sands, why are we not provided with a list of items missing, broken or damaged in apparment before entering? When do I receive notification that my credit card details are not in Diamond Sands acceptability any more? Regards Corrin Nouws

    How to reach hotel

    hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
    Show big map »

    Hotel Address:

    2320 Gold Coast Highway, Mermaid Beach, Australia

    Get directions
    City Center
    • Mermaid Beach
      400 m
    Airports
    • Coolangatta/Gold Coast (OOL)
      14.2 km
    • Brisbane International (BNE)
      79.9 km
    Restaurants
    • Jungle Sushi (cuisine: Japanese)
      240 m
    • Mandarin Court (cuisine: Chinese)
      290 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      35

    Hotel Awards

    AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge